Your Data, Your Rights

400 ph Privacy Policy

This Privacy Policy explains how 400 ph collects, uses, stores, and protects the personal information of registered players on our Philippines mobile betting platform. We are committed to handling your data responsibly and in accordance with applicable privacy laws in the Philippines. By creating an account or using any part of 400ph.app, you agree to the practices described in this policy. Please read this page carefully so you understand exactly what information we collect and how it is used.

Last Updated: 2025 Philippines Market Data Protected

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What We Collect

Information We Gather When You Use 400 ph

A clear breakdown of the personal data we collect, why we need it, and how it helps us run a safe and fair platform for Filipino players.

Registration Details

When you create an account on 400 ph, we collect your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 18 years and to set up your account correctly. We also collect a username and password that you choose during sign-up. Your date of birth is used to confirm eligibility and is never shared with third parties for marketing purposes. Accurate registration details are essential for account security and for processing any withdrawal requests you make.

Payment Information

To process deposits and withdrawals in Philippine pesos, we collect the payment method details you provide, such as your e-wallet account number or bank account information. We do not store full card numbers or sensitive authentication credentials on our servers. Payment data is handled through secure, encrypted channels and is used solely to complete the transactions you initiate. We verify that payment methods are registered in your own name to prevent fraud and protect all players on the platform. Transaction records are retained as required by applicable financial regulations in the Philippines.

Platform Activity Data

We collect data about how you use 400 ph, including the games and betting categories you access, the bets you place, your session times, and the features you interact with. This activity data helps us improve the platform experience, identify technical issues, and ensure that the platform operates fairly for all registered players. Activity logs are also used to detect unusual patterns that may indicate fraud, account sharing, or other prohibited conduct. We do not use your activity data to build profiles for sale to advertisers or external data brokers. All activity data is stored securely and accessed only by authorised 400 ph team members when necessary.

Device and Technical Data

When you access 400 ph from your mobile device or browser, we automatically collect certain technical information such as your IP address, device type, operating system, and browser version. This data is used to ensure the platform displays correctly on your device and to support our security monitoring systems. IP address information may be used to verify that you are accessing the platform from within the Philippines, in line with our market focus. We do not use device data to track your activity outside of the 400 ph platform. Technical data is retained for a limited period and is reviewed only when investigating security incidents or technical faults.

How We Use It

Why Your Data Matters to How We Operate

Every piece of information we collect has a specific, legitimate purpose — here is exactly how your data is put to work on the 400 ph platform.

Account Management

Your registration details are used to create and maintain your 400 ph account, process login requests, and send you important account-related communications such as deposit confirmations and withdrawal updates.

Identity Verification

We use your personal data to verify your identity and confirm that you meet the eligibility requirements to use the platform. This is a legal obligation and helps us maintain a safe environment for all Filipino players on 400 ph.

Transaction Processing

Payment information is used exclusively to process your deposits and withdrawals in Philippine pesos. We retain transaction records to resolve any disputes and to comply with financial record-keeping requirements applicable in the Philippines.

Fraud Prevention

Activity and device data are analysed to detect and prevent fraud, money laundering, account sharing, and other prohibited conduct. Protecting the integrity of the platform benefits every registered player and ensures fair outcomes across all betting categories.

Platform Improvement

Aggregated and anonymised usage data helps us understand how players interact with 400 ph so we can improve navigation, fix technical issues, and develop new features that better serve the Filipino mobile betting audience.

Responsible Gaming

We may use your activity data to identify patterns that suggest problematic betting behaviour and to provide appropriate responsible gaming support. This is part of our commitment to player welfare on the 400 ph platform.

Your Rights

What You Can Ask Us to Do With Your Data

Registered players in the Philippines have clear rights over their personal information. Here is what you are entitled to request at any time.

You have the right to request a copy of the personal data that 400 ph holds about you. To make an access request, contact our support team with your registered account details and we will respond within a reasonable timeframe. We may ask you to verify your identity before releasing any personal data to ensure that information is only provided to the account holder. Access requests are free of charge in most circumstances. If your request is complex or you make multiple requests, we may need additional time to respond, and we will inform you of any delay.

If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update some details directly through your account settings, or contact support for changes that require manual review. Keeping your information accurate is important for the smooth processing of transactions and for maintaining account security. We will action correction requests promptly and confirm once the update has been made. Please note that some data, such as your date of birth, may require identity verification before it can be amended.

You may request that we delete your personal data in certain circumstances, such as when you close your account and there is no longer a legal basis for us to retain it. However, some data must be kept for a minimum period to comply with financial regulations and anti-money laundering obligations applicable in the Philippines. When you submit a deletion request, we will review what data can be removed and what must be retained, and we will inform you of the outcome. Deletion requests can be submitted by contacting our support team. Once data is deleted, it cannot be recovered, so please ensure you no longer need access to your account history before making this request.

In some cases, you have the right to object to the way we process your personal data, particularly where processing is based on our legitimate interests rather than a legal obligation. If you have concerns about how your data is being used, contact our support team and we will review your objection. We will respond with a clear explanation of the legal basis for the processing and whether your objection can be accommodated. Please note that objecting to certain types of processing — such as identity verification or fraud prevention — may affect your ability to continue using the 400 ph platform. We will always be transparent about the implications of any objection before taking action.

Data Sharing

We do not sell your data. Here is a straightforward summary of the limited circumstances in which your information may be shared with others.

Payment Processors

We share the minimum necessary payment details with our payment processing partners to complete your deposits and withdrawals in Philippine pesos. These partners are contractually required to handle your data securely and only for the purpose of processing your transactions.

Regulatory Authorities

We may be required by law to share certain player data with regulatory or law enforcement authorities in the Philippines. This includes situations involving suspected fraud, money laundering, or other illegal activity. We will only disclose data to authorities when legally obligated to do so.

Service Providers

We work with a small number of trusted service providers who assist with platform operations, such as technical infrastructure and security monitoring. These providers access only the data necessary to perform their specific function and are bound by strict data processing agreements that prohibit any unauthorised use.

We Never Sell Your Data

400 ph does not sell, rent, or trade your personal information to any third party for marketing, advertising, or commercial profiling purposes. Your data is used only to operate your account, process your transactions, keep the platform secure, and comply with our legal obligations in the Philippines. If this policy ever changes in a material way, we will notify registered users and update this page before any new data sharing practices take effect.

Questions About Your Privacy on 400 ph?

If you have any questions about this Privacy Policy or how your personal data is handled, visit our FAQ page for quick answers or log in to your account to review your data settings. New to the platform? Register today and start betting on sports, fish games, and more — all in Philippine pesos, all from your mobile.

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